FledgeNow Terms & Conditions

Effective Date: July 21, 2026

Last Updated: September 17, 2026

These Terms & Conditions ("Terms") govern your access to and use of the FledgeNow mobile application and related services (collectively, the "Service"), operated by Eagletpip LLC ("Eagletpip," "we," "us," or "our"), an Arizona limited liability company with its principal place of business at 1371 W Raven Dr, Chandler, AZ 85286.

BY CREATING AN ACCOUNT, DOWNLOADING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Description of the Service

FledgeNow is a safety application organized around a "Group" — a set of connected member profiles, each tied to a device. FledgeNow offers two kinds of Group: a Family Nest (the full safety model) and a Friends Circle (a peer group with a limited, non-critical feature set). In these Terms, "Group" means either one. FledgeNow shares each member's status and location only with the other members of that member's Group, and provides:

How Audio Alerts are delivered differs by Group type. In a Family Nest, an Audio Alert uses the operating system's high-priority alerting capabilities (where approved and available) to deliver a notification that can sound even when the recipient's device is set to silent, Do Not Disturb, or Focus mode — on iOS built on Apple's Critical Alerts capability, and on Android delivered as high-priority alert (and, where applicable, full-screen) notifications. In a Friends Circle, an Audio Alert is delivered as a normal high-priority notification that does not break through silent mode, Do Not Disturb, or Focus. A Friends Circle also does not include trip, battery, or permission-change alerts, Be With Me, or Safety Check; and its members may pause their own visibility to the Circle.

Optional paid features. Certain premium features (such as unlimited Safety Checks) require an optional paid subscription, Guardian+ (see Section 8). The core safety features remain available without a subscription.

Privacy of location and status. Information shared through the Service — including location, trip events, battery status, and permission status — is visible only to members of your Group. We do not sell it, and we do not share it with the public or with other FledgeNow users outside your Group. We do not currently display advertising in the app or use your information to target ads. Any future change to how we use or share information will be described in our Privacy Policy and, for material changes, subject to your consent. See our Privacy Policy for details on what we collect, how long we retain it, and how it is protected.

Device-level on/off, not per-message granularity (Family Nest). In a Family Nest, a Group Admin can turn a member device's outbound passive automatic notifications (trip start/end, battery status, permission-change alerts) on or off for that device as a whole. The Admin cannot selectively enable or disable individual message types for a given device — a device's passive notifications are either on or off. Turning them off stops that device from broadcasting its own passive events to the Nest; the device still receives notifications from other members. Audio Alerts are never affected by this setting: a member can always send and receive Audio Alerts, regardless of whether passive automatic notifications are turned on or off for that device.

FledgeNow does not provide continuous, always-on, real-time location tracking, and does not evaluate or score driving behavior. The location map reflects each member's most recently reported location as of the events described above, which may not represent a member's actual current whereabouts.

2. Eligibility and Accounts

2.1 Group Admin. The person who creates a Group ("Group Admin") must be at least 18 years old; any additional Admin must also be at least 18. The Group Admin is responsible for inviting members to the Group and (in a Family Nest) configuring sharing/notification settings for each member's device (see Section 3.2). A Family Nest may include Minor Members; a Friends Circle may not (see Section 2.2). In a Family Nest, the Group Admin must be the parent or legal guardian of every Minor Member in the Nest and is responsible for that Minor Member's use of the Service. A Group may have more than one Admin where the Service allows an Admin to promote another member.

2.2 Members. A Family Nest may include adult members (e.g., parents, other relatives, caregivers) and minor members aged 13 to 17 ("Minor Members"). A Friends Circle is for adults only — every member of a Friends Circle must be 18 or older. The Service is not directed at, and must not be used to monitor, any child under the age of 13. If we become aware that a Minor Member connected to a Group is under 13, or that a member of a Friends Circle is under 18, we will disable the associated profile and delete the relevant data as described in our Privacy Policy.

2.3 Transparency Requirement for Minor Members. Regardless of how sharing settings are configured, the Group Admin (and any member who invites a Minor Member to a Family Nest) represents and agrees that the Minor Member has been informed of what information about their device (location, place arrivals, trip start/end, battery status, and/or permission-change events) will be shared with which other members of the Nest. FledgeNow does not permit covert or undisclosed monitoring of a Minor Member, and the Service must not be configured or used to conceal its operation from a Minor Member. This transparency requirement applies regardless of the sharing configuration chosen for adult members.

2.4 Account Accuracy. You agree to provide accurate registration information (including a valid name and email address) and to keep it up to date.

3. The "Group" and Sharing Configuration

3.1 A "Group" refers to a set of member profiles and devices connected together — either a Family Nest or a Friends Circle — under one or more Group Admins.

3.2 Device-Level Notification Toggle (Family Nest). In a Family Nest, a Group Admin can turn a member device's outbound passive automatic notifications (trip start/end, battery status, permission-change alerts) on or off for each device connected to the Nest. This is an on/off setting per device, not a setting for individual message types — a device's passive notifications are either fully on or fully off. Turning off passive notifications for a device stops that device from broadcasting its own passive events to the Nest but does not stop it from receiving other members' notifications, and does not disable that device's ability to send or receive Audio Alerts (see Section 5). A Friends Circle does not include these passive telemetry alerts; instead, each member may pause their own visibility to the Circle.

3.3 Free Tier and Usage Limits. FledgeNow's core safety features are available at no charge. Some features are subject to free-tier usage limits — for example, the number of Safety Checks a non-subscriber may run in a calendar month. When you reach a free-tier limit, the related feature may be unavailable until the limit resets or until you subscribe to Guardian+.

3.4 Optional Subscription. Premium features are available through an optional paid subscription, Guardian+, described in Section 8. We will not charge you for Guardian+ without your affirmative purchase through the applicable app store.

4. Acceptable Use

You agree not to:

Misuse of the Audio Alert feature may result in suspension of that feature for your account, in addition to any other remedies available to us under these Terms.

We reserve the right to suspend or terminate accounts that violate this section.

5. Audio Alert and Be With Me — Important Limitations

5.1 Audio Alert lets a member send an alert to one, several, or all members of their Group; certain Audio Alerts (such as the built-in emergency message) also include the sender's current location and approximate street address. Be With Me (a Family Nest feature) lets a member ask chosen members to watch the member's live location for a limited, user-controlled period. The way an Audio Alert breaks through a silenced device depends on the Group type: in a Family Nest, an Audio Alert is designed to bypass silent mode and Do Not Disturb where technically supported — on iOS built on Apple's Critical Alerts capability, and on Android delivered as high-priority alert notifications; in a Friends Circle, it is delivered as a normal high-priority notification that does not bypass silent mode, Do Not Disturb, or Focus. An Audio Alert remains available on a device even if a Group Admin has turned off passive automatic notifications for that device (see Section 3.2).

5.2 THESE FEATURES ARE NOT A SUBSTITUTE FOR EMERGENCY SERVICES. IN A LIFE-THREATENING EMERGENCY, CONTACT 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY. FLEDGENOW DOES NOT MONITOR, DISPATCH, OR RESPOND TO EMERGENCIES AND HAS NO OBLIGATION OR ABILITY TO DO SO.

5.3 We do not guarantee that an Audio Alert or Be With Me request (or the location or address included in one) will be delivered, will be accurate, will produce an audible sound, or will be received or acknowledged by any recipient in any particular timeframe or at all. Delivery and accuracy depend on factors outside our control, including but not limited to device settings, location-permission state, GPS and network conditions, operating system behavior, device power state, whether the Group is a Family Nest or a Friends Circle, and third-party platform availability (including Apple's Critical Alerts entitlement, which may be modified, restricted, or revoked by Apple at any time, and Android's notification and alert-delivery behavior, which may be modified or restricted by Google or your device manufacturer at any time).

5.4 No Abuse. By using Audio Alerts, you agree to use them only for genuine, time-sensitive safety concerns, and agree not to send them for non-urgent or routine communication. We may suspend Audio Alert privileges for accounts found to be misusing this feature.

6. Trip Detection and Location Data — Important Limitations

6.1 Trip start/end detection, battery alerts, permission-change alerts, the location map, place arrivals, Be With Me, and the location/address included in an Audio Alert rely on automated sensors, device data, GPS, reverse geocoding, and algorithmic inference. We do not guarantee the accuracy, completeness, or timeliness of any notification, location, or address. Trips may be missed, misdetected, or delayed; locations may be stale or imprecise; and notifications may not reflect a member's actual real-time status or whereabouts.

6.2 To provide the features described in Section 1, the Service collects and processes device location while the app is in use and in the background, and may store a member's most recently reported location so it can be displayed to other members of that member's Group. Location and related data are shared only within the member's Group and are handled as described in our Privacy Policy. A member can limit or revoke location access at any time through their device settings, which may reduce or disable location-dependent features.

6.3 The Service is not a vehicle safety, crash-prevention, or driver-monitoring system, and does not evaluate or score driving behavior.

6.4 You acknowledge that reliance on the Service's notifications, locations, or addresses for safety-critical decisions is at your own risk, subject to the limitations in this Section and Section 11.

7. Safety Check — Important Limitations

7.1 Safety Check (a Family Nest feature) provides on-demand, informational hazard data (such as flood, wildfire, severe-weather, and related environmental risk) for a location you choose — your own location or an address you enter for a loved one. This information is compiled from third-party public and governmental data sources, including the U.S. National Oceanic and Atmospheric Administration / National Weather Service, the Federal Emergency Management Agency (FEMA), NASA, and, where available, municipal open-data sources.

7.2 The data is provided by those third parties "as is." It may be delayed, incomplete, estimated, or inaccurate, and generally reflects modeled or averaged conditions over an area and a time window rather than a guarantee about a specific address at a specific moment. FledgeNow does not author, verify, or control this data and is not responsible for its accuracy, completeness, timeliness, or availability.

7.3 Safety Check is informational only and is NOT a substitute for official emergency warnings or for emergency services. Always follow the instructions of local authorities and emergency management officials, and in a life-threatening emergency contact 911 (or your local emergency number). Do not rely on Safety Check as your sole basis for any safety-critical decision. Your reliance on Safety Check is at your own risk, subject to the limitations in this Section and Section 11.

8. Subscriptions and Billing (Guardian+)

8.1 What Guardian+ is. Guardian+ is an optional, auto-renewable subscription that unlocks premium features, such as unlimited Safety Checks. It is offered in one or more plans (for example, monthly and annual). The current features, plan options, and prices are shown in the app at the point of purchase.

8.2 Billing through the app stores. Guardian+ is sold and billed through the Apple App Store (on iOS) or Google Play (on Android). Payment is charged to your Apple or Google account when you confirm the purchase. We do not receive or store your payment-card details.

8.3 Automatic renewal. Your subscription automatically renews for the same plan period unless you cancel it at least 24 hours before the end of the current period. Your Apple or Google account will be charged for renewal within 24 hours before the end of the current period, at the then-current price for your plan.

8.4 Managing and canceling. You can view, manage, or cancel your subscription at any time in your Apple ID or Google account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to premium features until then. Uninstalling the app does not, by itself, cancel your subscription.

8.5 Refunds. Purchases are handled by Apple or Google, and refunds are governed by their respective policies. Except where required by law, we do not separately provide refunds for subscription fees, and the current period's fee is generally non-refundable.

8.6 Price and feature changes. We may change subscription prices and the features included in Guardian+ on a going-forward basis. Where required by the app stores or applicable law, price increases will not take effect for your existing subscription without the notice and/or consent those rules require.

8.7 Free features remain. A subscription is not required to use FledgeNow's core safety features, including the location map, place arrivals, and Audio Alert (in every Group), and trip notifications and Be With Me (in a Family Nest). Free-tier usage limits (see Section 3.3) may apply to certain features such as Safety Check.

9. Intellectual Property

The Service, including its software, design, trademarks (including "FledgeNow"), and content, is owned by Eagletpip LLC or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WITHOUT LIMITING THE FOREGOING, HAZARD AND ENVIRONMENTAL DATA MADE AVAILABLE THROUGH SAFETY CHECK IS PROVIDED BY THIRD PARTIES "AS IS" AND WITHOUT WARRANTY OF ANY KIND.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAGLETPIP LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF LIFE, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY FAILURE, DELAY, OR INACCURACY OF ANY NOTIFICATION, TRIP DETECTION EVENT, LOCATION, ADDRESS, URGENT ALERT, EMERGENCY ALERT, BE WITH ME REQUEST, OR SAFETY CHECK HAZARD DATA. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID FOR THE SERVICE (INCLUDING GUARDIAN+ SUBSCRIPTION FEES) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).

Nothing in these Terms excludes or limits our liability for gross negligence, willful misconduct, or fraud, for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Eagletpip LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the Service (including misconfiguration of Group sharing settings), or violation of any third party's rights, including any Minor Member's rights.

13. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. You may stop using the Service and delete your account at any time via in-app settings or by contacting ilango@eagletpip.com. Deleting your account does not automatically cancel a Guardian+ subscription purchased through an app store; you must cancel it through your Apple ID or Google account settings (see Section 8.4).

14. Governing Law and Dispute Resolution

14.1 Governing Law. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. The Federal Arbitration Act (the "FAA") governs the interpretation and enforcement of Section 14.3 (Agreement to Arbitrate).

14.2 Informal Resolution First. Before starting an arbitration or other formal claim, you agree to first send a written notice of dispute to ilango@eagletpip.com describing the claim and the relief sought, and to give us at least 30 days to try to resolve it informally and in good faith. This informal-resolution step is a condition precedent to beginning arbitration.

14.3 Agreement to Arbitrate. Except for the claims described in Section 14.5, you and Eagletpip agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration, and not in court, except that either party may bring a qualifying claim in small-claims court. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. This agreement to arbitrate is intended to be broadly interpreted.

14.4 No Class or Representative Actions; Jury Waiver. All arbitrations and claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding. You and Eagletpip each waive the right to a trial by jury and the right to participate in a class action.

14.5 Exceptions. This Section 14 does not require arbitration of: (a) an individual claim properly brought in small-claims court; (b) claims relating to intellectual-property rights (such as patents, copyrights, trademarks, or trade secrets); or (c) a request for individual injunctive relief to stop unauthorized use or abuse of the Service or infringement of intellectual-property rights.

14.6 Your Right to Opt Out of Arbitration. You may opt out of Section 14.3 (Agreement to Arbitrate) and Section 14.4 by sending written notice to ilango@eagletpip.com within 30 days of first accepting these Terms (or, for a later-added arbitration change, within 30 days of that change). Your notice must include your name and the phone number or email associated with your account and state that you opt out of arbitration. Opting out will not affect any other part of these Terms, and you may still use the Service.

14.7 Arbitration Procedures and Fees. The arbitration will be conducted by a single neutral arbitrator. Unless you and Eagletpip agree otherwise, any in-person hearing will take place in Maricopa County, Arizona, though you may request that it be conducted by telephone or video, or decided on documents, to the extent the AAA Rules allow. The arbitrator's decision will be in writing and binding. For claims subject to the AAA Consumer Arbitration Rules, Eagletpip will pay the arbitration filing, administrative, and arbitrator fees that those Rules require us to pay, and will not seek its attorneys' fees from you except where a claim is found to be frivolous or brought for an improper purpose.

14.8 Batch Arbitration. If 25 or more similar arbitration demands are asserted against Eagletpip by or with the assistance of the same or coordinated counsel, you and Eagletpip agree that the demands may be administered in batches of up to 50 at a time, with a single arbitrator and a single set of fees per batch, to promote efficiency, and that any applicable limitations periods are tolled for demands awaiting a batch.

14.9 Minor Members. If you add a Minor Member to a Family Nest, you enter into this Section 14 both on your own behalf and, to the extent permitted by law, on behalf of that Minor Member, and you represent that you have authority to do so as their parent or legal guardian.

14.10 Severability and Survival. If the class-action waiver in Section 14.4 is found unenforceable as to a particular claim or request for relief, then that claim or request will be severed and brought in the courts described in Section 14.11, while the remainder of Section 14 continues to apply to all other claims. If Section 14.3 is otherwise found unenforceable, the parties' disputes will be resolved in those courts. This Section 14 survives termination of these Terms and of your account.

14.11 Residual Venue. For any claim not subject to arbitration (including under Section 14.5, a valid opt-out under Section 14.6, or a finding of unenforceability), you and Eagletpip agree it will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and both consent to the personal jurisdiction and venue of those courts.

14.12 Changes to This Section. We will notify you of material changes to this Section 14 as described in Section 17 before they take effect, and any such change will give you a fresh 30-day window to opt out under Section 14.6.

15. Availability

The Service is currently offered in the United States only and is not intended for use in other countries at this time. We plan to expand availability to Canada and potentially other countries in the future; before we do, we will update this Section and our Privacy Policy to reflect the laws applicable in those regions (including, for Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation).

16. App Distribution — Additional Terms (Apple App Store and Google Play)

Apple App Store. These Terms are between you and Eagletpip LLC only, and not with Apple Inc. ("Apple"). To the extent you obtained the FledgeNow app through the Apple App Store, the following apply:

16.1 Apple is not responsible for the Service or its content, and has no obligation to furnish any maintenance or support services for the Service.

16.2 The license granted to you is limited to a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the App Store Usage Rules, except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing.

16.3 In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.

16.4 Apple is not responsible for addressing any claims by you or a third party relating to the app or your possession and/or use of it, including product-liability claims, claims that the app fails to conform to any legal or regulatory requirement, claims under consumer-protection or privacy law, and claims that the app infringes a third party's intellectual property rights.

16.5 You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

16.6 Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Google Play. To the extent you obtained the FledgeNow app through Google Play, the following apply:

16.7 These Terms are between you and Eagletpip LLC only, and not with Google LLC ("Google"). Your download and use of the app obtained through Google Play is also subject to the Google Play Terms of Service. In the event of a conflict between these Terms and the Google Play Terms of Service with respect to your use of the app obtained through Google Play, the Google Play Terms of Service will govern, but only to the extent of the conflict.

16.8 Google is not responsible for the Service or its content and has no obligation to furnish any maintenance or support services for the Service. Any questions, complaints, or claims regarding the app — including those relating to its operation, safety features, or conformance to legal requirements — should be directed to us at ilango@eagletpip.com, not to Google.

16.9 You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the app or email prior to the changes taking effect. Continued use of the Service after changes take effect constitutes acceptance.

18. Contact Us

Eagletpip LLC
1371 W Raven Dr, Chandler, AZ 85286
ilango@eagletpip.com

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