Delete your FledgeNow account
You can permanently delete your FledgeNow account and its data at any time. This page explains how to do it from inside the app, and how to request deletion if you can no longer open the app.
Delete from inside the app (recommended)
- Open the FledgeNow app.
- Go to Settings.
- Tap Delete account.
- Confirm when prompted.
Deletion is immediate and permanent — there is no separate approval step and no web form or email is required.
If you started (own) a Nest with other members: deleting your account also closes that Nest for everyone in it. The app will warn you before you confirm. If you'd like the Nest to continue, ask another member to create a new Nest first.
If you can't open the app
If your phone was lost or replaced, or you can't sign in for any reason, email us and we'll delete your account for you:
- Email ilango@eagletpip.com with the subject "Delete my FledgeNow account."
- Send it from, or include, the phone number on the account (the number you used to sign up) so we can verify the request. We may text a one-time code to that number to confirm you own it.
We will confirm and complete deletion within 30 days of verifying your request — usually much sooner. We only use the information in your request to verify you and process the deletion.
What is deleted
Deleting your account permanently removes the personal data associated with it, including:
- Your account profile — name, email, and phone number;
- Your Nest memberships, and any Nest you own (which is closed for its members);
- Your saved places and geofences;
- Your most-recent location point (we never keep a location history or movement trail);
- Your messages and alerts (SOS/Emergency content and acknowledgements);
- Your profile photo;
- Your push notification device tokens;
- Your blocked-number list.
Trip start/end history is stored only on your own device, not on our servers, so it is removed when you delete your account and uninstall the app.
What may be kept, and for how long
When you delete your account, the personal data above is deleted immediately from our active systems. The only exceptions:
- Legal/financial records: we may retain a limited amount of information for a limited period where required to comply with a legal, tax, or dispute-resolution obligation.
- Routine backups: residual copies may persist briefly in encrypted, access-controlled backups until they age out on our normal backup rotation, after which they are overwritten.
Separately, SOS and Emergency messages are automatically deleted no later than 90 days after they are sent, even for active accounts. For full details, see our Privacy Policy.
Contact
Eagletpip LLC
1371 W Raven Dr, Chandler, AZ 85286
ilango@eagletpip.com