Frequently Asked Questions
Family safety. Not surveillance. Here's how FledgeNow keeps the people you love safe and reachable — while respecting their privacy.
What is FledgeNow?
FledgeNow is a family safety app built around your "Nest" — your family and loved ones, the people you look out for. It keeps everyone connected with trip alerts, a shared location map, and one-tap SOS. It's designed for safety and reachability, not for tracking or surveillance.
How does it work?
You create a Nest and invite family members by phone number. Each member's app quietly detects when a drive starts and ends, keeps their most-recent location on a private map that only your Nest can see, and lets anyone send an SOS or an Emergency Alert that can break through silent mode when it truly matters.
How does it help?
Peace of mind. You get a heads-up when a loved one starts or finishes a drive, an easy way to confirm they arrived safely, and an instant way to reach them — or be reached — in an emergency, even if their phone is set to silent.
Is this tracking or surveillance?
No. FledgeNow shows only each member's most-recent location to the other members of their own Nest — never continuous real-time tracking, never the public, never other FledgeNow users, and we never sell your data. Teens connected to a Nest must be told what is shared; covert or hidden monitoring is not allowed.
Who can see my location, and when does it update?
Only the members of your own Nest. Your location updates at key moments — when you open the app, when a trip ends, or when you send or receive an SOS or Emergency Alert — not as a continuous trail. We store only your single most-recent location point, not a location history.
What's the difference between SOS and an Emergency Alert?
SOS broadcasts your current location and approximate street address to your whole Nest with one tap, along with a link to navigate to you. An Emergency Alert reaches one specific member urgently. Both are designed to break through silent mode and Do Not Disturb for genuine, time-sensitive situations — not everyday conversation.
Does FledgeNow replace 911?
No. FledgeNow is not a substitute for emergency services. In a life-threatening emergency, call 911 (or your local emergency number) immediately.
How much does it cost?
FledgeNow is currently free to use. If we introduce paid features in the future, we'll let you know in advance and won't charge you without your consent.
What ages is FledgeNow for?
The person who creates a Nest (the Nest Admin) must be at least 18. A Nest can include adults and teens aged 13–17. FledgeNow is not intended for, and must not be used to monitor, children under 13.
Where is FledgeNow available?
FledgeNow is currently available in the United States. We plan to expand to additional countries in the future.
How is my privacy protected?
Everything you share stays inside your Nest. We store only your most-recent location (no history or movement trail), we never sell personal or location data, and we don't share it with advertisers or data brokers. For full details, see our Privacy Policy.
How do I delete my account or data?
You can delete your account at any time from within the app, or by emailing ilango@eagletpip.com. Deleting your account — or deleting a Nest — removes the associated data.
How do I get support?
Email us at ilango@eagletpip.com and we'll be happy to help.